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TERMS:  All items are priced at wholesale cost, FOB Factory, Russellville, Alabama.  Prices are subject to change without notification.

PAYMENT TERMS:  Net 30 days from invoice date on approved credit.  Unpaid balances past 30 days are subject to a 1.5% late payment penalty per month as a condition of sale plus any collection fees.  No shipments are made to accounts with outstanding order(s) past due.

CREDIT:  Please submit a DISTINCTIVE DESIGNS Credit Application with your Opening Order.  If submitting additional credit references, provide complete address, phone and fax numbers for trade references, and account number and contact for bank references.  To avoid credit-processing delays, a Booking Deposit of 25% via check or VISA / MasterCard will allow the order to be entered for production; the order balance will be billed before shipment or shipped on Open Account if credit has cleared.  Backorders, Cancellations or other credits are credited at shipment.

FREIGHT CLAIMS:  2% is added to invoice to provide 100% freight damage coverage.  To be protected by this coverage, claims must be filed with the Company within ten (10) days of receipt of shipment, and adequate supporting documentation provided by the Customer.  If insurance coverage is declined, Customer must file all freight claims with the freight carrier.  SHORTAGES must be noted by the customer on the delivery receipt before accepting delivery.  Cartons with APPARENT DAMAGE should be opened and inspected with the delivering carrier's driver, with number of pieces and nature of damage noted on delivery receipt before signing.  DAMAGED merchandise should be refused at delivery.  In the event of CONCEALED DAMAGE discovered after delivery, notify us immediately, so a report can be filed with the carrier.  Merchandise should be retained in the original carton for inspection and return by the carrier.  Carriers require notification of concealed damage within 15 days of delivery.

RETURNS & CREDIT:  All shipments should be inspected immediately upon arrival.  If dissatisfied with any item, please call to arrange for replacement or credit.  Merchandise may not be returned without our prior authorization and observance of our instructions for prepaid return.  Requests for return authorization must be made within 5 days of delivery.  Unauthorized returns will be refused.  Credit is given on merchandise returned in salable condition.  Arbitrary return of merchandise which is neither damaged nor defective is subject to a 20% restocking charge.

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