TERMS: All items are priced at wholesale cost,
FOB Factory, Russellville, Alabama. Prices are subject
to change without notification.
PAYMENT TERMS:
Net 30 days from invoice date on approved credit. Unpaid
balances past 30 days are subject to a 1.5% late payment penalty
per month as a condition of sale plus any collection fees.
No shipments are made to accounts with outstanding order(s)
past due.
CREDIT:
Please submit a DISTINCTIVE DESIGNS Credit Application with
your Opening Order. If submitting additional credit references,
provide complete address, phone and fax numbers for trade references,
and account number and contact for bank references. To
avoid credit-processing delays, a Booking Deposit of 25% via
check or VISA / MasterCard will allow the order to be entered
for production; the order balance will be billed before shipment
or shipped on Open Account if credit has cleared. Backorders,
Cancellations or other credits are credited at shipment.
FREIGHT CLAIMS:
2% is added to invoice to provide 100% freight damage coverage.
To be protected by this coverage, claims must be filed with
the Company within ten (10) days of receipt of shipment, and
adequate supporting documentation provided by the Customer.
If insurance coverage is declined, Customer must file all freight
claims with the freight carrier. SHORTAGES must be noted
by the customer on the delivery receipt before accepting delivery.
Cartons with APPARENT DAMAGE should be opened and inspected
with the delivering carrier's driver, with number of pieces
and nature of damage noted on delivery receipt before signing.
DAMAGED merchandise should be refused at delivery. In
the event of CONCEALED DAMAGE discovered after delivery, notify
us immediately, so a report can be filed with the carrier.
Merchandise should be retained in the original carton for inspection
and return by the carrier. Carriers require notification
of concealed damage within 15 days of delivery.
RETURNS &
CREDIT: All shipments should be inspected immediately
upon arrival. If dissatisfied with any item, please call
to arrange for replacement or credit. Merchandise may
not be returned without our prior authorization and observance
of our instructions for prepaid return. Requests for return
authorization must be made within 5 days of delivery.
Unauthorized returns will be refused. Credit is given
on merchandise returned in salable condition. Arbitrary
return of merchandise which is neither damaged nor defective
is subject to a 20% restocking charge.
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